Cancellation Policy

As a courtesy to our clients and therapists, client is recommended to inform Nu for cancellation 3 hours in advance. This allows us to open the availability to other clients awaiting our services. Missed appointments or cancellations with less than the specified time will be charged 50% of full service amount.

No Show Policy

No-show or failure of notice to cancel will result in a full charge of the appointment booked. No exception will be given.

Package Installment Policy

For clients wishing to purchase our beauty package in two payments, we kindly ask the second payment to be made at your next visit; otherwise Nu reserves the right to charge the booked service at full price.

Terms and Conditions Notice

  1. All purchases are non-refundable and non-transferable. Packages are to be purchased by one individual and cannot be used in conjunction with other promotions or discounts. Nu reserves the right to alter or amend treatments, prices and promotions at any time without prior notices. Nu reserves the right of final decision in case of any dispute.
  2. Client is requested to arrive on time for pre-booked treatment. In cases of late arrival, Nu reserves the right to shorten the treatment time to reflect such lateness as caused by client.
  3. In times of typhoon signal no.8 or black rainstorm warning, all pre-booked treatments will be cancelled.
  4. For our Package Clents: Services will be charged as full price if there is not enough package balance for their last time visit. Unless the package is being renewed.